“Don’t be taken in by rehearsed answers,” reads the headline of this informative guide that covers employee interviewing, by Bob Levoy on the Physician’s Practice Web site:
There’s nothing more disruptive and costly than hiring someone who, for one reason or another, doesn’t work out — and is either let go or leaves on his own shortly after being hired (and trained). The problem actually starts with the initial interview: The interviewer often fails to assess correctly whether the applicant is a good fit for the job. The reason in many cases? Standard interview questions to which rehearsed answers are given.
As a result, I’ve asked countless physicians, practice administrators, and office managers to share interview questions (beyond those related to knowledge, skills, and experience) that they’ve found most helpful in evaluating job applicants. The following are a few of my favorites: